TermsofService
These terms apply whenever playplop is used and cover accounts, digital purchases, Account Balance, refunds, restricted conduct and liability.
The document
14 sectionsAgreement and updates
The following customer terms apply whenever playplop is opened, an account is used or a digital purchase is made. Those acts show agreement to the terms. Refusing the terms means the customer must stop using the shop. New wording can be introduced by publishing it for future use.
Adult eligibility
Purchasing access is reserved for customers who are 18+ or otherwise legally adult in their jurisdiction.
Customer account
Customers registering with playplop must keep identity/contact details accurate, maintain credential secrecy, revise outdated profile information, accept responsibility for use of the profile and report compromise quickly. Fraud or material breach can result in restriction or termination.
Digital catalogue
All merchandise described here is delivered electronically. Typical items are game keys and software licence codes intended for the platform/region stated on the listing. A customer should verify those limitations before ordering; catalogue availability and prices can move without advance notice.
Checkout and fulfilment
The customer pays the checkout figure plus taxes/fees that apply. The store can offer cards, e-payment services and other methods by territory. Payment confirmation normally starts digital fulfilment, although a risk/verification review can delay release.
Stored value
playplop Account Balance is internal credit for future purchases. It can be funded by supported methods, cannot be transferred between accounts, does not expire and cannot be withdrawn as cash unless law requires it; approved refunds may be credited there at the store’s discretion.
Refund triggers
Refundable scenarios can include an invalid/already-used credential, a delivery materially inconsistent with the product page, inability to deliver because of a technical issue, and duplicate checkout error reported within twenty-four hours.
Refund exclusions and timing
Non-refundable scenarios generally include buyer’s remorse after reveal, ignored regional/platform requirements, and a code that has already been activated. The policy asks customers to submit the case within fourteen days of buying.
Restricted conduct
Do not use playplop for crime, attacks on service security, unapproved automated traffic, payment deception, manipulation of promotions with duplicate accounts, abusive communications, restricted resale or IP infringement. Accounts may be closed for such activity.
Ownership
The store’s own creative/technical materials remain protected for UAB Stoverna or its licensors. Trademarks and content associated with the games stay with the third parties that own them.
Service availability
Availability is provided without a guarantee of zero interruption, zero error or absolute security. Steam, Xbox, PlayStation and similar networks are external services, so their outages and account actions do not become playplop obligations.
Liability
When permitted, claims for indirect or consequential categories—including lost earnings, records or reputation/goodwill—are excluded. Total service-related exposure is no greater than the amount the claimant paid in the previous twelve months.
Privacy cross-reference
A separate privacy notice explains how customer information is collected, processed and disclosed.
Law and contact
The legal framework selected is Republic of Lithuania and the European Union, with the courts of Lithuania identified for disputes subject to compulsory consumer protections. UAB Stoverna, registration 307422270, Pasvalio r. sav., Vaškų sen., Nairių k., Maučiuvio g. 17-4, LT-39380; email main@playplop.com.
Talk to a human
Every clause above is enforced by people, not a script. Mail the legal desk and a named reviewer answers — key disputes, data requests, account records.
Mail main@playplop.com