Last updated: [DATE]
This Refund and Returns Policy explains the rules and conditions regarding refunds, returns, and exchanges for products purchased on playplop.com (the “Website”).
By making a purchase on the Website, you agree to this Policy.
1. Company Information
This Website is operated by:
Company Name: [COMPANY NAME]
Registration Number: [REGISTRATION NUMBER]
Registered Address: [REGISTERED ADDRESS]
Email: main@playplop.com
2. Nature of Products
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The Company sells digital products only, specifically computer game activation keys.
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No physical goods are sold or shipped.
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As digital content, products are delivered electronically.
3. No Returns Policy
Due to the nature of digital products:
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Returns are not possible once a digital product has been delivered.
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Digital keys cannot be returned, exchanged, or resold after delivery.
4. Refund Policy
4.1 General Rule
All sales are final once the digital key has been delivered.
Refunds are not provided for:
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Activated or used digital keys;
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Purchases made by mistake;
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Incompatibility with the user’s system, region, or platform;
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Failure to read product descriptions or system requirements.
4.2 Invalid or Defective Keys
A refund or replacement may be issued if:
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The digital key is proven to be invalid, duplicate, or non-functional;
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The issue is reported before the key is activated;
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The user provides sufficient evidence upon request.
Each case is reviewed individually.
5. Right of Withdrawal (Digital Content)
Where applicable by law:
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By purchasing digital content, you expressly agree to immediate delivery.
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You acknowledge that you lose any statutory right of withdrawal once delivery has begun.
If required by applicable consumer protection laws, mandatory rights remain unaffected.
6. Fraud and Abuse
The Company reserves the right to:
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Refuse refunds in cases of suspected fraud or abuse;
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Suspend or terminate accounts involved in refund manipulation or misuse.
7. Processing Refunds
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Approved refunds will be processed using the original payment method.
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Processing times depend on the payment provider and are outside the Company’s control.
8. Changes to This Policy
The Company reserves the right to modify this Policy at any time.
Changes become effective upon publication on the Website.
9. Governing Law
This Policy shall be governed by the laws of [GOVERNING LAW / JURISDICTION], without regard to conflict of law principles.
10. Contact Information
For any refund-related questions or requests, please contact: